Please note that the stated inventory of products on our website may NOT reflect actual current availability. Due to the impact of COVID-19, the international supply chain in the industry has suffered tremendously and we are experiencing a lot of shortages. We ask that you please call us during business hours at 631-594-3336 so that we can assess availability before you place an order. Or, if you do place an order, please be understanding to the fact that some of the items may not be in stock, which we will notify you of if that is the case. We are currently processing orders and shipping them ASAP, however we have been seeing some delays with our shipping carriers.

Shipping and Handling

White Water Outfitters reserves the right to utilize any Fed-Ex, UPS, or USPS service to meet our delivery standards. You can expect your order to be processed and shipped within 24 hours, if placed on a business day. Weekends and holidays are excluded from normal business days. 2-3 day expedited shipping is a part of our normal shipping structure, however if you need your item express shipped for a deadline, it is always best to call to arrange special expedited services. Pricing may vary according to weight and size of package. Dimensional weight charges will be added when applicable. Call for details.

Oversized packages which have dimensional weight charges applied will incur additional freight charges as imposed by the courier. These items would include but not limited to: fishing rods, gaffs, coolers, rigging buckets, bait trays, bait tanks, tackle boxes/bags, marlin mats, boarding mats, battle stations, outriggers, fighting chairs & rod logs.

Orders being sent to international addresses outside of the continental United States will incur additional charges. Prices calculated online are estimates. Customers will be contacted should shipping charges exceed that of which they were quoted online. All international shipping/handling charges are based on package size weight and eventual destination. Any duties/taxes, or customs fees incurred are the purchaser’s responsibility. For information on tax/duty rates, please contact your local customs office.

Shipping via the US Postal Service is available to US Military Addresses and Select International destinations. Please call for more information. All shipping will be billed at USPS rates.

If for any reason you are not 100% satisfied with your purchase, please contact our customer service dept within 30 days of receipt for a return authorization. Returns/Exchanges without authorization WILL NOT BE ACCEPTED. Returns/Exchanges after 30 days of original receipt WILL NOT BE ACCEPTED. All Returns/Exchanges MUST be in original packaging and in unused/re-sellable condition.

Pricing may vary according to weight and size of package. 

Standard New York State sales tax applies only to orders delivered within New York State, any orders outside of New York State are shipped exempt of sales tax.

 

SHIPPING RATES

Purchase Amount

Standard Shipping (5-7 DAYS)

Expedited Shipping (2-3 DAYS)

$0 - $30.00

$7.99

$13.99

$30.01 - $70.00

$8.99

$14.99

$70.01 - $100.00

FREE

$16.99

$100.01 - $125.00

FREE

$18.99

$125.01 - $200.00

FREE

$19.99

$200.01 - $250.00

FREE

$22.99

$250.01 - $400.00

FREE

$25.99

$400.01 - $699.00

FREE

$30.99

$699.00 +

FREE

$39.99

+$10 additional charge for most rods & gaffs.

Some select items may have additional surcharges based on weight and dimensionality.