BEFORE PLACING AN ORDER: Please note that the stated inventory of products on our website may NOT reflect actual current availability. Due to the impact of COVID-19, the international supply chain in the industry has suffered tremendously and we are experiencing a lot of shortages. We ask that you please call us during business hours at 631-594-3336 so that we can assess availability before you place an order. Or, if you do place an order, please be understanding to the fact that some of the items may not be in stock, which we will notify you of if that is the case. We are currently processing orders and shipping them ASAP, however we have been seeing some delays with our shipping carriers.

Return Policy

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Any special orders, or custom products may be subject to a return fee or may be non-returnable. Please inquire.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

 

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 2-3 business days.

 

Sale items (if applicable)

Any sale items will be refunded at the lowest sale pricing, even if the sale has ended.

 

Exchanges (if applicable)

Exchanges will be granted for all items in accordance with our return policy, all shipping is to be paid by purchaser.

 

Shipping

To return your product, you should mail your product to: 288 East Montauk Highway Hampton Bays New York US 11946

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on your location, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.